General conditions of Sale

1. User registration

Prior to the formalization of the purchase of any of the products offered by Assisminho, the customer / user must register the data and information necessary to open a reseller card. After approval as a reseller, this will have access to the resale area where you can place orders.

2. Prices

The prices of the products are presented in euros and do not include VAT. The indicated values ​​are exclusive for purchases made through this site. 
The availability of the products presented on the site is limited to the existing stock at any time. Prices and other descriptions are subject to change without notice, including stock replenishment.

3. Orders

Product orders can be ordered in the following ways:

  • Through our website, through login;
  • Through our contacts , via email or telephone

4. Payment

The payment of any of our products must be made according to the conditions assigned.

5. Delivery and Shipping

All deliveries are made by our transporters at the address indicated by the customer, by signing the respective transport guide, and the invoice delivered together with the merchandise.

The ownership of the products is transferred to the customer with full payment of the price of the product and other amounts due. The risk of loss of products is transferred to the customer with the delivery of the goods.

If the customer wishes to have his order dispatched through an operator of his choice, he must place this information in the field of order observation. The payment of any expenses related to this shipment is entirely the responsibility of the customer.

At the time of delivery of the products, it is the responsibility of the client to quantitatively and qualitatively inspect the delivered volumes, and any anomalies must be recorded in the delivery document. If this inspection is not possible, the customer will implicitly accept it as being free from accidental damage. If in doubt, we suggest that you sign the transport guide with the "subject to conference" notice.

Fig. 01 - Delivery and delivery costs - conditions and prices:

ZoneValueWeightOrderDeliveryShipping companyShipping costs
Continental PortugalLess than € 100 + VATUp to 30kgUntil 17:30Next business dayCHRONOPOST9.00 € + VAT
Greater than 100 € + VAT6.00 € + VAT
Greater than 100 € + VATfrom 31kg to 100kg24h a 48h (Business days)SANTOSVALE
10.00 € + VAT
-More than 100kg 
36.00 € + VAT 
(per pallet subject to confirmation)
Our installations---

Morning 09:00 to 12:30

Afternoon: 2:00 p.m. to 6:30 p.m.

Portugal - IslandsOn request
International-----On request

6. Warranties

Assisminho guarantees the conformity of products marketed under the law, which benefit from the manufacturer's guarantee. This guarantee varies according to the manufacturers and the products and can be increased if the customer so wishes.

The guarantee of products sold by Assisminho does not cover

  • Abnormal or non-compliant use of products;
  • Damage caused by the intervention of an unauthorized repairer;
  • Damage with external cause.

7. Exchanges and Returns

If the products received do not comply with the invoice, the customer must alert Assisminho within a maximum of three days from the date of receipt of the order, in order to exchange the same.

With regard to the returns, only products can be returned after preliminary agreement and written Assisminho. The returned products must be addressed to Assisminho and the shipping charges will be paid by the customer. The returned products must be in perfect condition and carefully packed in their original packaging, with all accessories and without any modification in their references or serial numbers. Your tags must be intact.

Returns are not accepted for orders of special products, coming from specific requests made by the customer.

8. Other Rights and Responsibilities

All data and contents of the site, including trade signs, are the exclusive property of Assisminho or third parties and, as such, are protected by law.

Assisminho assumes no responsibility for any errors published on the site, including photo errors. Some of the images used are indicative and may not correspond exactly to the product in question. Assisminho makes every effort to ensure the accuracy and compliance of the site, reserving the right to freely change the contents of the site, at any time and without prior notice.

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